Directs For Prompt Redressal Of Grievances
Jammu- The Union Territory Lieutenant Governor, Manoj Sinha on Tuesday directed officials in his administration to safeguard the interests of the common citizens and ensure that the grievances are attended promptly.
Sinha passed these directions while interacting with citizens during “LG’s Mulaqaat- Live Public Grievance Hearing” at the Civil Secretariat here, an official spokesperson said. During the public hearing, he said, several cases were disposed of on the spot for which the applicants expressed their gratitude to the LG.
“JKIGRAMS complaint mechanism is serving a range of objectives including feedback on the quality of services and strengthening transparency, integrity and accountability in the system to respond to people’s needs,” the LG said.
He directed the officials to safeguard the interests of the common citizens and ensure that the grievances are attended promptly.
On one grievance filed by Sanjay Sharma from Akhnoor regarding non-functioning of tubewell in his area, the Deputy Commissioner Jammu informed the chair that it would be replaced with a new one within 3 days.
In another grievance filed by Mir Irsheed Hussain regarding encroachment within the premises of Govt. Middle School Hajipora in Anantnag, directions were issued to District administration to remove encroachments from the School land and restore it as per the revenue records.
The LG also took note of the grievances posted by people from Samba, Udhampur and Poonch over road connectivity, water supply and delay in financial assistance under Marriage Assistance Scheme.
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