SRINAGAR A delegation of Kashmir Traders and Manufacturers Federation (KTMF) on Monday called on Chairman and CEO J&K Bank, Parvez Ahmed here at the corporate headquarters of the bank and discussed various issues concerning the business community, putting forth valuable suggestions and significant feedback.
The delegation led by its Senior Vice-President, Fayaz Ahmad Bhat interacted with the Chairman at the Bank headquarters in presence of the banks Executive Presidents, P K Tickoo and R K Chibber; Presidents, Mohammad Maqbool Lone, Mohammad Younus Patoo, Arun Gandotra, Rakesh Gandotra and Vice-President, Fayaz Ahmad Bhat and other officers of the bank.
Welcoming the delegation, the Chairman and CEO acknowledged the importance of direct feedback from all levels and highlighted the interdependent nature of the relationship between traders and the bank. He emphasized on the need to maintain healthy trade and financial practices adding, there lies a joint responsibility on both traders and financial institutions to keep each other in good condition.
Commenting upon the credit culture in J&K state, the Chairman extolled the good track record and honesty of the people and stressed on the necessity to preserve goodwill through proper utilization of loan funds while assuring the delegation that the management is committed to redress all grievances.
Responding to the queries raised by the delegation, the Chairman asserted that the bank is committed to dispense world-class customer service with establishment of Central Processing Centres (CPC) for hassle-free sanction and disbursal of loans within 48 hours, upgradation of Customer Service Department by providing a Single Point Contact for grievance redressal, roping in external rating agency Informerics to facilitate customers to get loans at optimum interest rates.
The Chairman passed on-spot instructions to the concerned for creating a liaison department in all divisions of the state that will remain constantly in touch with all the trade bodies and address the issues faced by them. He further instructed the designated executives to resolve pending insurance claims expediously and commission additional Automated Teller Machines (ATM) at all prominent business hubs and important establishments.
Expressing gratitude towards the management for facilitating frequent interactions with members of trade bodies, the federation hailed J&K Banks contribution in the socio-economic development of the state and requested the Chairman to conduct awareness programs and seminars regarding export and other related schemes.
Other office bearers of the KTMF delegation present on the occasion included General Secretary, Mohammad Rajab Kuchay, Finance Chief, Mehrajudin Khan, Distrct President Abdul Rehman Sofi, Chief Organiser, Abdul Majid Khan, Publicity Chief, Aijaz Ahmad Khan, Publicity Secretary, Hilal Ahmad Mandoo, Additional General Secretary, Nisar Ahmad Shahdar and Secretaries, Aijaz Ahmad Bhat, Mehrajudin Buja, Javaid Ahmad Buja and Shiekh Hilal.
Notably, the bank has already established dedicated resources for grievance redressal which include multiple channels such sending an SMS on 8899888128, calling on landline numbers 0194-2481999, 2502583 and emailing on jkbcustomercare@jkbmail.com.
J&K Bank starts Amarnath Yatra registration
J&K Bank started registration for 46 day long Amarnath Yatra 2019 to the Himalayan cave shrine today, at 90 designated business units in twenty-one states across the county.
The Banks Zonal Head Jammu (Central-I) Sudhir Gupta handed over the first Yatra-slip to Ujwal Sharma of Jammu for the Route Baltal at the Banks Residency Road counter in Jammu. Shri Amarnath Yatra 2019 is scheduled to commence on 1st July and will culminate on the 15th of August, 2019.
Speaking on the occasion, Zonal Head said, J & K Bank has again undertaken registration of devotees for Amarnath Yatra-2019 and a total of 2,41,040 pilgrims will be registered for the forty six day Yatra. The devotee planning to undertake the Yatra can get himself/herself registered on first-come- first-serve basis from any of the 90 designated business units after completion of the requisite documentation.
He further remarked, The overwhelming response to this years Amarnath Yatra is indeed heart warming. Like always, J&K Bank has set-up dedicated counters to assist the pilgrims and to facilitate seamless registration process. The devotees will have to submit Application form along with four passport sized photographs and prescribed Compulsory Health Certificate, issued by the Authorized Doctor/ Medical Institution. Every Yatra Permit costs Rs 100 and will bear different colours for each day and route. I fervently hope for a safe and smooth pilgrimage and wish good health & best of journey to all the devotees embarking on the holy yatra this year.
The list of Authorized Doctor/Medical Institution who can issue medical certificates is available on the website www.shriamarnathjishrine.com. However, no one below the age of 13 years or above the age of 75 years and no female with more than six weeks pregnancy shall be registered for Yatra, he added. The registration facility in J&K is available at 11 Business Units namely Karan Nagar Srinagar, Bakshi Nagar Jammu, Residency Road Jammu, Gandhi Nagar Jammu , Ramban, Doda, Billawer, Udhampur, Rajouri, Poonch and Leh business units of the bank from 3 P.M to 6:00 PM on all the working days. A total of 14720 YPFs will be registered in J&K by J&K Bank alone.
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